Sales management

Effective management of dealer sales enquiries can be a constant challenge – if it’s not managed properly a dealership could be losing a significant amount of business. Our Sales Lead Management solutions (provided by Manheim Lead Management) provides them with all the tools necessary to achieve a greater level of sales conversions through better and more effective management of all enquiries.

The philosophy behind our solutions is simple. We help to capture all the traffic/enquiries being generated from showroom walk-ins, internet traffic and telephone enquiries and convert these into sales as quickly and efficiently as possible by using our specialised online lead management software. Key features of our software include:

• Communication suite: send out customer communications via email, sms or letter
• Optimiser: build up the customer ‘deal’ with full vehicle specifications and pricing detail
• Telephony: call recording of all inbound outbound phone calls
• Auction guide: view CAP prices and average Manheim Auction prices for similar vehicles in the last 30 days
• 3rd Party follow-up: creation of bespoke questionnaires to follow-up on dormant leads
• FSA compliant: link FSA documents to customer records

Tailored to meet the requirements of the automotive industry

All our Sales Lead Management solutions have been specifically designed and tailored to meet the needs of the automotive industry. Every element of our product range has been carefully planned and developed to enhance the business practices of dealerships and increase the efficiency of handing and converting sales enquiries.

The main application has been designed with simplicity in mind, making the interface easy to use for staff at all levels regardless of their level of IT knowledge or ability.

Trusted partner that delivers results

Our track record in helping to increase dealer sales activity has established us as the UK’s leading provider of lead management solutions. We typically help dealers to increase test drives and sales by over 10%. We are a trusted partner to over 1,200 automotive dealerships throughout the UK and have a rapidly growing customer base in Australia, South Africa, New Zealand and Greece.

For further information about our Lead Management solutions, please visit www.manheimleadmanagement.co.uk