About Us

Manheim Retail Services

Our mission statement:

To develop with passion innovative products and solutions that give our customers a competitive edge.

Manheim Retail Services offers the widest range of products and services designed to maximise vehicle manufacturer and dealer profitability. These innovative services are aimed at generating more showroom enquiries, managing and converting those enquiries into sales and retaining customers through aftersales. Today we provide innovative market-leading retail solutions to over 30 vehicle manufacturers and more than 2,600 UK franchised motor dealers.

Each of the 4 areas of the Retail Services business drive dealer and manufacturer profitability through 3 inter-linked stages of customer ownership.

The services we provide include:

• Dealer websites
• Used vehicle locators
• Professional vehicle photography
• Point-of-sale materials
• Lead tracking tools
• Search engine marketing
• Carmony.co.uk
• Lead management software
• Aftersales customer retention tools

For more information, call us on 01625 300 306 or email us.

Manheim Group

The Manheim Group in the UK offers the widest range of automotive products and services in the industry.

The Manheim Group is made up of 3 business divisions (see chart below) from which the entire Manheim product range is available. Our business divisions are inextricably linked and many of our customers use services from more than one division, carefully managed by a team of dedicated account managers.

With over 60 years of expertise and 24 business locations throughout the UK, we offer vehicle manufacturers, dealers, fleet and leasing companies and the general public and unparalleled range of automotive solutions that integral to the 4 stages of the lifecycle of used vehicles: in-use, off-use, wholesale and retail.

In the UK alone our services influence the wholesale or retail sale of ¾ million vehicles every year.

Designed to keep businesses in touch with their customers during vehicle usage, our ‘In-Use’ services include:

• Customer relationship management systems for after-sales contact and service enhancement
• Mid-life vehicle inspection services
• Mid-life vehicle reconditioning services

Products and services enabling vehicles to be taken out of use efficiently, our ‘Off-Use’ services include:

• Logistics management
• Defleet Management
• Full inspection at point of defleet
• Inspection and collection
• Smart repairs
• Asset management
• Debt recovery

Offering a wide range of remarketing sales channels and management services, our ‘Wholesale’ services include:

• 20 remarketing locations throughout the UK
• 11 locations within Continental Europe
• Live simultaneous broadcast of physical auctions – Simulcast
• Direct and discreet trade channels
• Electronic auction and fixed price locators
• Fully outsourced remarketing
• Remarketing management systems
• Wholesale market intelligence

Our ‘Retail’ services that help dealers generate, manage and maintain consumer interest include:

• Branded consumer websites
• Used car stock locators
• Showroom systems for sales promotion
• Professional photography
• Point-of-sale materials
• Sales lead management systems
• After-sales customer relationship systems

If you require any more information about the Manheim Group in the UK please call us on 0844 856 4625 or email us.